Can't send feedback

What to do when the feedback button doesn't open Mail.

Feedback opens a draft in Apple's Mail app, addressed to support@snowpace.com, and you send it from your own account. That needs Mail set up with an email account on your phone.

Mail isn't set up

The feedback screen says "Mail is not set up on this phone" and shows the address instead. Email support@snowpace.com from any other email app, or from a computer. It helps to say which place and day you mean, and what you saw.

The draft disappeared

If you closed the draft without sending, Mail may have kept it in Drafts. Snowpace says "Saved as a draft in Mail" when it was.

Nothing happened after Send

Check Mail's Outbox: without a connection, Mail sends it once you're back online.

This guide describes Snowpace 1.0.0.