Guide contents
Help and documentation
Snowpace guide
How Snowpace works, what its scores mean, where its data comes from, and what to do when something looks wrong.
Something not working? The troubleshooter asks a question or two and takes you to the page that solves it.
New to Snowpace? Getting started takes five minutes.
Start here
- Getting startedFive minutes to set Snowpace up for the places you go and the way you like your days out.
Reading the answer
- The score and its bandsWhat the number out of 100 means, and the five bands it falls into.
- Best hours and the hour stripThe coloured strip under today's answer, and how the best window is chosen.
- The Why? detailWhat's holding a score back, in words, and how to read the detail inside the answer.
- Snowpack and deep new snowWhy a bare hill scores 0 on a perfect day, and why skate and classic dip after a big snowfall.
- The Surface rowSnowpace's estimate of the snow surface for skate and classic, and why it isn't part of the score yet.
Around the app
- TodayA tour of the Today tab, from the answer at the top to the places nearby.
- The Forecast tabEvery saved place against the next five days, and the detail for any day.
- My placesAdding, removing and ranking your places, and choosing your home hill.
- The You tabYour activities, what a good day feels like, webcams and display.
- WebcamsHow Snowpace picks a camera for a place, and how to choose a different one.
- Not right? and feedbackTelling the developer when a score doesn't match the day, or about anything else.
How scores work
- How scores workWhat Snowpace looks at to score a day, and how your own settings come into it.
- Your settingsHow each of your settings changes a score, and the values Snowpace starts with.
- Freeze–thaw, crust and slushHow Snowpace decides whether melting and refreezing has left crust, or slush.
- Rain and iceWhy any rain lowers a score, and what "· ice" means.
- What Snowpace can't seeThe things that decide a day that no weather forecast knows.
Where the data comes from
- Ski areasWhere Snowpace's list of places comes from, how it's kept current, and how a place gets fixed.
- Weather forecastsWhere the forecasts come from, which weather model is used, and how fresh they are.
Privacy and your data
- Privacy and your dataWhat Snowpace keeps on your phone, exactly what it sends where, and how to delete it.
Troubleshooting
- TroubleshootingAnswer a question or two and get to the page that solves the problem.
- No forecast, or an old oneWhy a place shows no score or an old forecast, and what fixes it.
- A score looks wrongThe usual reasons a score doesn't match the day, and how to tell which one it is.
- A place is missing or listed wrongFinding a place, fixing its activities, and what "No longer listed" means.
- No webcam, or the wrong oneWhy a place shows no camera or the wrong view, and how to choose a different one.
- No distances, or the wrong onesWhy places show no distance, and why distances are straight lines.
- Slow to startWhat the loading screen is doing, and how long it should take.
- Can't send feedbackWhat to do when the feedback button doesn't open Mail.
More
- Questions and answersShort answers to the questions people ask most.
- GlossaryThe words Snowpace and this guide use, in plain terms.
- ContactHow to reach the developer, and how to get the quickest answer.
This guide describes Snowpace 1.0.0.